Frequently Asked Questions

What is Sifu-Sifu?

Sifu-Sifu is an instructor-booking app that connects instructors and students from all areas through videos, real-time scheduling & interactive chat. Through this in-app community, you can find instructors from martial arts, sports and fitness, yoga, dance, education and many other areas.


Which mobile platforms is Sifu-Sifu available on?

Sifu-Sifu is available on Android and iOS.


Which countries is Sifu-Sifu available in?

Sifu-Sifu is available for download in Singapore, Malaysia and Australia. Our talented instructors are based in Singapore, and we are currently in the midst of expanding to Malaysia.


Can I find instructors using the Sifu-Sifu website?

Sifu-Sifu instructors are currently only available for booking through our mobile application, although you can visit our website at http://www.sifu-sifu.com


Is Sifu-Sifu for me?

Of course! As long as you’re interested to learn something new, Sifu-Sifu will be a great fit for you. Sifu-Sifu is committed to encourage learning across all ages, and we will do our best to help you find an instructor that you will be happy with.


Can I find instructors for group lessons or individual lessons?

You can find both group lessons and individual lessons in our Sifu-Sifu app. However, not all instructors offer both options, so be sure to double check before you book a class!

sifu master


What can I find instructors for?

You can find instructors from martial arts, sports and fitness, yoga, dance, education and many other areas.
In the event there is something you are interested in and you do not find it listed on Sifu-Sifu, please send us an email at admin@sifu-sifu.com and we will strive to find a suitable instructor for you.


Are Sifu-Sifu instructors qualified?

We require instructors to send in their certificates and identification to ensure that they are qualified to conduct lessons in a safe and professional way.
Every instructor profile will provide a comprehensive view of their experience, including their certificates and awards.
We also require instructors to send in a video of themselves highlighting their lesson outlines and what students can expect to learn from them. We hope that all these will help you make an informed choice about your would-be instructor.


Can I choose instructors based on day of the week and time?

In Sifu-Sifu, we want to create as much flexibility for schedules as possible – for both instructors and students. Right now, you can only view time slots based on the instructor you choose, but don’t worry, you can always chat with your instructor through our in-app chat to find something that works for both of you!


Does Sifu-Sifu only cater to individual instructors, or can I book lessons with institutions as well?

Currently, Sifu-Sifu provides listings for individual teachers, who either teach at their location or travel to your specified location, and may conduct individual or group lessons.


What is Sifu dollars? What happens when I cancel a class?

When you cancel a class, the payment will be refunded as Sifu Dollars. Sifu Dollars can be used to pay for your next purchase.


Tell me more about the Sifu chat function?

After you booked a class, use our chat messaging function to get to know your instructor better. Have any burning questions about the class you signed up for? This is the best way to satisfy your curiosity.

Ask anything about the class – what you should bring, how to prepare yourself, or even the intensity level. Don’t be afraid, our instructors are friendly people!


Tell me more about the Sifu payment system.

Sifu-Sifu uses a secure payment platform (Stripe) to ensure that money is fully collected and safe.

When you cancel a class, the payment will be refunded as Sifu Dollars. Sifu Dollars can be used to pay for your next purchase.


What is the Sifu cancellation policy?

If you need to cancel a class that you signed-up for, you will need to cancel it according to the instructor’s cancellation policy.


If I buy a package can I reschedule classes?

If you need to reschedule classes in the package that you signed up for, you will need to refer to the instructor’s Package Policy ( stated under Lesson Outline).
There are 3 kinds of Package Policies:
Flexible Package: Lessons are able to be rescheduled.
Fixed Package: Lessons are NOT able to be rescheduled. You must attend all the classes in the packages at the specified date and time. No make-up classes are given if any classes are missed.
Monthly Package: Lessons in the monthly package expires one month from date of first class.
To avoid disappointment, do read the instructors' Package Policy thoroughly before booking any packages. Alternatively, you can enquire with your instructor directly through the chat function in our app.